SCM300 EXAM 3 LECTURE NOTES MODULE – BUSINESS PROCESSES-updated-2022

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SCM300 EXAM 3 LECTURE NOTES MODULE – BUSINESS PROCESSES-updated-2022 Business Processes Intro Video • Effective business process management opens up the opportunity for enormous savings of ... time and money • Supply chain managers are in charge of designing, managing, and improving this incredible series of interconnected processes that tie together the supply chain from point-of-sale to suppliers worldwide • High quality business processes enable growth o Ex: McDonald’s, Starbucks, Dell, and Southwest know this • What is a Business Process? ● “Any activity or group of activities o that takes an input, o adds value to it, o and provides an output to an internal or external customer. ● Processes use an Organization’s resources to provide definitive results.” o Dr. H. J. Harrington - Business Process Improvement ● Step-by-step breakdown that aids in providing high quality results on a consistent basis utilizing minimal resources. ● Business Processes = Recipes o Good recipes ▪ Understand the at-home cooks: Range of competency ▪ Anticipate their questions: Substitutions, Ingredients, Equipment ▪ Anticipate their problems: Provide solutions for errors ▪ Pictures and/or Video: Provides guidance during and upon completion ▪ Provide tips for full experience: Toppings, wine, salad, desert… CONTINUED........ [Show More]

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