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Final Exam • Question 1 4 out of 4 points Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps is it important to demon... strate a "quick win"? • Question 2 0 out of 4 points According to Collison and Parcell, everyone has ____________. • Question 3 4 out of 4 points All of the following are common assumptions for why connection tools may not be needed in small organizations EXCEPT: • Question 4 0 out of 4 points The stage in the life cycle of communities where needs are identified is: • Question 5 4 out of 4 points Which of the following is not a part of the holistic model? • Question 6 4 out of 4 points According to Collison and Parcell, the acronym AAR means: • Question 7 4 out of 4 points A measure of the success of BP Connect was: • Question 8 4 out of 4 points A knowledge asset: • Question 9 4 out of 4 points Collison and Parcell discuss steps to embed the knowledge management process within organizations. In which of these steps does the team link their efforts to other business processes? • Question 10 4 out of 4 points According to Collison and Parcell, the real learning in AAR comes when you: • Question 11 4 out of 4 points An approach used for deciding what knowledge to capture from an individual includes: • Question 12 4 out of 4 points The toughest part of the KM process is: • Question 13 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), the correct perspective of IT in the KM area should be: • Question 14 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), what does the MeCTIP model show? • Question 15 4 out of 4 points Relationship building is a key component of knowledge sharing. It is recommended to ask people to answer which type of questions? • Question 16 4 out of 4 points Defining communities is an important part of the knowledge sharing process. Which of the following are stewards of competencies? • Question 17 4 out of 4 points Delivery networks provide: • Question 18 4 out of 4 points In order to be most effective, the scope of a knowledge asset must be: • Question 19 4 out of 4 points Writing a frequently asked questions (FAQ) list based on the knowledge of the expert who is leaving is part of which phase of the knowledge capture process? • Question 20 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), technological tools that are currently classified as KM applications are: • Question 21 0 out of 4 points Enabling networks provide: • Question 22 4 out of 4 points A useful tool in facilitating connections is: • Question 23 4 out of 4 points According to Moffett, McAdam, and Parkinson (2004), in today's knowledge-intensive organizations, the primary objective of ICT is to: • Question 24 4 out of 4 points According to Collison and Parcell, making connections is an important point of sharing knowledge within organizations. The recommended approach is: • Question 25 4 out of 4 points According to Collison and Parcell, a "river diagram" shows: [Show More]

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