CES BASIC Module 2 Exam, Questions With Correct Answers

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CES BASIC Module 2 Exam, Questions With Correct Answers.QUE ST ION 1 1. Which verbal characteristic is associated with Aggressive Communication? a . Paraphrasi ng b . Even tone c . Parity ... d . Sarcasm QUE ST ION 2 1. Which listening level is displayed when a listener’s predetermined prejudice makes them discount the other person’s viewpoint? a . Level 3, Let me tell you why b . Level 2, You are wrong c . Level 5, This is what I hear you saying d . Level 4, Tell me more QUE ST ION 3 1. Which communication technique respectfully addresses problems and strengthens relationships? a . Destructive Communication b . Aggressive Communication c . Assertive Communication d . Passive Communication QUE ST ION 4 1. What is minimized when a leader communicates well with superiors? a . Feedba ck b . Culture c . Friction d . Rumors QUE ST ION 5 1. Which communication technique is employed when a person violates another’s personal space and asks sarcastic questions? a . Passive Communication b . Aggressive [Show More]

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