CQI Study Guide | 100% Correct Answers

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Customer types The hospital employee that runs the mandatory hospital education seminars (how to call a code, how to use the fire extinguisher, etc. - ✔✔Internal Customer types The Joint Commi... ssion - ✔✔External Customer types Family members of patients - ✔✔External Customer types The GE representative who trained your technologists - ✔✔External Customer types The urologist's office from another state who called to request films be sent from a patient that is visiting from your town. - ✔✔External Customer types Other Technologists - ✔✔Internal Commitment to quality results in - ✔✔Reducted cost Traditional quality assurance is described as - ✔✔defensive & reactive. Improving performance is dependent on improving - ✔✔the process. One reason there is a continuous need for quality improvement is - ✔✔to meet customer's rising or changing expectations Which of the following is an example of the"right things done right" philosophy? - ✔✔Using good equipment correctly all the time [Show More]

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