Operations and Supply Chain Management - C720 (WGU) Exam Elaborations Graded 100%

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Operations - The process used to acquire inputs, such as people, capital, and material, and transform them into outputs, such as products and services. Operations Manager - They allocate resources. ... Capital - Facilities and equipment Competitive Advantage - Developing capabilities that customers value, can be sustained over the long-term, and competitors find difficult to replicate. Inseparability - The process of separating production from consumption; cannot be done for services because they are produced and consumed simultaneously. Technology - The application of knowledge, tools, processes, and procedures to solve problems. Product Design - The characteristics, features, and performance of the product; how the product functions; does not fundamentally change the product. Example: changing Coca-Cola's beverage containers from glass to aluminum [Show More]

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