What is a tag? - ✔✔A tag is a keyword or term to a work queue item as a method of categorizing or grouping that item When can tags be used? - ✔✔Tags can be used when getting items (Using Get... Next Item) from the Work Queue. For example, by setting the Tag Filter to be "+Work Type1;+Customer Type2;-Work Source1" , what would be returned? - ✔✔the next item with the "Work Type1" and "Customer Type2" tags and without a "Work Source1" tag will be returned. When using a combination of tag filters, what do you use as a separator? - ✔✔A semicolon True or False: Each Work Queue item has a status - ✔✔True What is a Work Queue item's status used for? - ✔✔The status can be used as a method of recording what work has been done so far on a Work Queue item When is the priority set for a Work Queue item? - ✔✔Setting the Priority for a Work Queue item is done when the item is first added to the queue using the Add To Queue action True or False: The Priority of an item can be changed after it has been added to the queue [Show More]
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