Strayer University HSA 501Assignment 3.

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Assignment 3: Managing Health Care Quality Cryshawna Harris Denise Pica-Branco HSA 501 Management in Healthcare March 4, 2021 Assignment 3: Managing Health Care Quality As the hospital administr... ator for Sunlight Hospital in California, there is much talk among the patients about the quality of care as it relates to the hospital. Although the hospital is well-loved by the patients, they all would like to see some improvements to Sunlight Hospital that could help to make it the hospital that everyone in the area requests to come to when they are in need of services. It is my job to look at where we can add improvements to the hospital so that it can be where we would like for it to be so that it will be the hospital of choice for all. Measurements of quality of care for Sunlight Hospital of California There are many different areas that any hospital can evaluate when deciding what matters most to its patients. In this instance, Sunlight Hospital is going to look at the five measurements of quality of care that we think are the most important to our patients based on feedback that we have gotten from patients in the past. The first one that we are going to take a look at is readmission rates (Lieberthal and Comer, 2014). Readmission rates are imperative to patients because they want to go to a hospital that gets them better the first time around and doesn’t have a high readmission rate. They wish to know that when they leave the hospital, they have been successfully helped, and the problem is taken care of so that they do not have to continue to get help for the same acute health problem. The next measurement to take a look at is mortality rate (Lieberthal et al., 2014), which is going to evaluate the number of individuals who come into the hospital and die after receiving care from this facility. The mortality rate is going to be extremely important to the patients because they want to know that when they to Sunlight Hospital, the likelihood that they are going to recover from their ailment is greater than the risk that they are going to die. They want to know that we can treat them and have a low rate of mortality here at the hospital, which I think is something that should be evaluated. [Show More]

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