Human Resources in Healthcare Managing for Success 5th Edition By Carla Jackie Sampson, Bruce Fried (Test Bank)

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Human Resources in Healthcare: Managing for Success addresses the key realities and trends in healthcare human relations. The topics explored provide readers with a solid foundation for working effect... ively with people in healthcare organizations. The book’s aim is to equip managers with the conflict management and problem-solving skills necessary to apply sound human resources policies. This fifth edition includes three new chapters based on recent developments. One explores burnout and worker well-being in the changing healthcare landscape and in the face of a pandemic. Another focuses on diversity, inclusion, and belonging, offering problem-based cases and a tool for diversity strategy development. The third addresses worker retention, as millennials and Generation Z become a larger share of the workforce. Other changes in this edition include: updates on the increasing use of technology and its effect on the employer–employee relationship; vignettes in each chapter that challenge students with difficult ethical dilemmas; human resources metrics that support a diversity strategy and effectiveness in retention and hiring; and expanded instructor resources that include teaching notes for ethical scenarios and discussion questions. Recognizing change in the healthcare workforce is only the first step. This book elevates managers to the next step: expertly adapting and succeeding in the face of change. [Show More]

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