Samenvatting Operations Management 8th edition, Nigel Slack Best Questions and Answers 2023

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Operations management is: - -Managing the process that transform inputs into useful outputs -Every business is managed through what three major functions? - -Finance, marketing and operations manag... ement -Which business function is responsible for sales, generating customer demand, and understanding customer wants and needs? - -Marketing -Examples of inputs: - -Employees, raw materials, insurance, information, time, licensing, utilities, facilities -What is an input associated with? - -Costs -What is an output associated with? - -Revenue -Examples of outputs: - -Tangible products and/or services (amusement park- food, ride) -What does the forecast develop? - -Figures out what is needed to fill a demand -What is process design? - -Figuring out what the product is going to look like -What is procurement? - -What is needed to keep a factory or the business running and making the product/service -What is the inventory? - -Making sure enough inputs are being used to get the output required -What links to marketing? - -Forecast, strategy, quality -What links to finance? - -Process design, capacity, strategy -What links to accounting? - -Procurement, inventory, logistics, process mgmt, staffing, strategy -What are core competencies? - -The skills/knowledge /technology that differentiate your firm from competitors -What are companies that have low customer contact and are capital intensive, yet a service, called? - -Quasi-manufacturing organizations -What is it called she the production of a good is broken down into a series of small tasks, each performed by a different worker? - -Division of labor -What was Frederick W. Taylor's background? - -Engineering [Show More]

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