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MSSC CLA TEST Questions and Answers Latest Which of the following inspections involves checking for air, water or ground pollution? - Correct AnswerEnvironmental Inspection OSHA standards set ... the maximum requirement; supply chain logistics facilities may NOT use additional guidelines from other government agencies or industry organizations - Correct AnswerFalse OSHA sets only the minimum requirements. Which of the following best describes the financial aids employers are required to provide to workers who are injured on the job? - Correct AnswerWorker's Compensation Safety Inspections can help decide which improvements might be necessary at a workstation or in a department - Correct AnswerTrue Which of the following government agencies studies the causes of workplace accidents and injuries? - Correct AnswerNIOSH (National Institute for Occupational Safety & Health Slips, trips and falls constitute one of the top 3 workplace accidents - Correct AnswerTrue What's the science of a well designed workspace and the arrange of tools and material for productive, safe work? - Correct AnswerErgonomics Color coding is a typical industry method for marking. Which color is typically used to designated storage areas? - Correct AnswerWhite Which of the following is an assessment of potential worker safety threats? - Correct AnswerHazard Analysis Which government agency is mainly concerned with transportation safety regulation? - Correct AnswerDOT Which government agency is responsible to enforce ladder safety, noise control and safe storage of material? - Correct AnswerOSHA Supply Chain safety in a logistics environment requires workers know about the fire safety and types of extinguishing agents present on the worksite.what type of extinguisher should be used to fight a Class B Fire? - Correct AnswerClass B/C Safety committee are designed to voice employee concerns to management and to keep records of any meeting - Correct AnswerTrue A Class A fire typically known by its material composition, which is - Correct AnswerPaper or wood When talking to a group of co-workers, it is important to remember to: - Correct Answer•Use understandable wording and context •Speak clearly and directly •Consider the audience In logistics setting, there are 2 types of communication. What are they? - Correct AnswerInternal and External Listening and hearing something are the same thing. - Correct AnswerFalse listening Implies understanding and responding to what was heard Which of the following allows for the customer's computers to communicate directly with a supplier's computer 24/7? - Correct AnswerElectronic Data Interchange (EDI) When a customer presents a problem or complaint, the technician should: - Correct AnswerFollow company policy Which type of communication includes contacts with customers, vendor, suppliers, transporters or other ms outside the company? - Correct AnswerExternal Looking at key headings and highlighted materials is an example of which type of reading guidelines? - Correct AnswerPreviewing the documentation What is the best way to communicate between shifts? - Correct AnswerFace to Face communication Identifying your purpose is a guideline for written communication that: - Correct AnswerDefines the reason for the communication Allowing the speaker to complete their thought is an example of which type of listening? - Correct AnswerNot interrupting Automation of data capture is achieved by 4 methods in logistics facilities. Which method uses an encoded number that is preprogrammed a d cannot be changed without reprogramming the card it inhabits? - Correct AnswerMagnetic Stripe The workers in a warehouse that have broad access to computer programs, including internet access, are usually inventory control, warehouse dock workers and clerks, forklift drivers and warehouse supervisors - Correct AnswerFalse forklift drivers do not have broad access Of the 4 ways to automatically capture logistics data, which methods uses infrared or laser scanners to read universal Product Code labels? - Correct AnswerBar Code Real-Time in-transit tracking of product is best conducted by using: - Correct AnswerRFID tags The conversion of hand-written labels to bar code information is best performed by - Correct AnswerOCR programs WWW is also known as: - Correct AnswerThe internet Which computer software is used to track vehicle loading and order batching? - Correct AnswerTransportation Management System Microsoft Access is a - Correct AnswerData base What has a domain and user name included? - Correct AnswerEmail Which computer system allows a user to enter information about the quantity, location, status and other relevant information for use in storage and product movement in a distribution center or staging facility? - Correct AnswerWarehouse Management System Spreadsheets may be printed out and used by logistics workers to study inventory status or indicate possible transportation modes - Correct AnswerTrue if someone is NOT working as an effective team member, they might be: - Correct AnswerPursuing individual goals and recognition What does SMART stand for? - Correct AnswerSpecific, Measurable, Attainable, Relevant, Time-Based Companies use teams to solve specific problems. They may use a seven step process to reach a solution. Which involves examining the strengths and weaknesses of each possible solution using specific criteria or standards? - Correct AnswerChoose the best solution Which part of SMART deals with goals that align with the company's goal? - Correct AnswerRelevant What is the first problem solving step? - Correct AnswerDefine the problem Which type of team can be self-managed? - Correct AnswerProject Team, Cross Functional Team, and Work Team Which of the following teams can be described as designing a process that is capable of meeting quality standards? - Correct AnswerQuality Planning Which term is best described as the process used to ensure a product that meets or exceeds customer expectations is delivered without error? - Correct AnswerDamage free In logistics, the term "demand" is the process of sourcing and building product inventory to establish targets based on customer needs - Correct AnswerFalse, Supply does Companies use color coding to indicate safety factors in the shop floor. Which color indicates a warning condition? - Correct AnswerOrange Cross-docking - Correct AnswerThe process of moving items from incoming trailers to outgoing trailers with little or no storage time in between Distribution Centers - Correct AnswerA warehouse with finished Goods and/or service items supply chain - Correct AnswerThe global network used to deliver product and services from raw materials to end customers through an engineered flow of information, physical distribution, and cash C-TPAT - Correct Answer(Customs-Trade Partnership Against Terrorism) Voluntary program developed by U.S Customs and Border Protection for companies importing goods into the U.S. FAST - Correct Answer(Free and Secure Trade) Trade initiative between the US and Mexico that guarantees safety and security while boosting profit for both countries. What are the 2 most basic warehouse design? - Correct AnswerLinear and U-Shaped CSI - Correct Answer(Container Security Initiative) IS government program where containers are scanned and deemed safe before departing the country of origin FAA - Correct Answer(Federal Aviation Administration) responsible for developing and enforcing air transportation rules and strives to improve the safety and efficiency of aviation House keeping color code: Red - Correct AnswerDanger, stop, or emergency House keeping color code: Orange - Correct AnswerWarning House keeping color code: Yellow - Correct AnswerCaution House keeping color code: Blue - Correct AnswerInformation or caution House keeping color code: White - Correct AnswerStorage House keeping color code: Green - Correct AnswerSafety House keeping color code: Magenta or black on yellow - Correct AnswerRadiation caution Flammable Material for a Class A fire - Correct AnswerWood, paper, clothes, plastic Flammable Material for a Class B fire - Correct AnswerGrease, oil, chemical Flammable Material for a Class C fire - Correct AnswerElectrical Flammable Material for a Class D fire - Correct AnswerCombustible, metals Flammable Material for a Class K fire - Correct AnswerCooking SOP - Correct AnswerStandard Operating Procedure What is Lean? - Correct AnswerPractice that seeks to eliminate waste What is Six Sigma? - Correct Answera methodology aimed at reducing the number of defects and improve and maintain quality TQM - Correct Answer(Total Quality Management) system that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction. CRM - Correct Answer(Customer Relations Management) a marketing philosophy based on putting the customer first RFID - Correct Answer(Radio Frequency Identification) a system using electronic tags to store data about itemsWhich of the following inspections involves checking for air, water or ground pollution? - Correct AnswerEnvironmental Inspection OSHA standards set the maximum requirement; supply chain logistics facilities may NOT use additional guidelines from other government agencies or industry organizations - Correct AnswerFalse OSHA sets only the minimum requirements. Which of the following best describes the financial aids employers are required to provide to workers who are injured on the job? - Correct AnswerWorker's Compensation Safety Inspections can help decide which improvements might be necessary at a workstation or in a department - Correct AnswerTrue Which of the following government agencies studies the causes of workplace accidents and injuries? - Correct AnswerNIOSH (National Institute for Occupational Safety & Health Slips, trips and falls constitute one of the top 3 workplace accidents - Correct AnswerTrue What's the science of a well designed workspace and the arrange of tools and material for productive, safe work? - Correct AnswerErgonomics Color coding is a typical industry method for marking. Which color is typically used to designated storage areas? - Correct AnswerWhite Which of the following is an assessment of potential worker safety threats? - Correct AnswerHazard Analysis Which government agency is mainly concerned with transportation safety regulation? - Correct AnswerDOT Which government agency is responsible to enforce ladder safety, noise control and safe storage of material? - Correct AnswerOSHA Supply Chain safety in a logistics environment requires workers know about the fire safety and types of extinguishing agents present on the worksite.what type of extinguisher should be used to fight a Class B Fire? - Correct AnswerClass B/C Safety committee are designed to voice employee concerns to management and to keep records of any meeting - Correct AnswerTrue A Class A fire typically known by its material composition, which is - Correct AnswerPaper or wood When talking to a group of co-workers, it is important to remember to: - Correct Answer•Use understandable wording and context •Speak clearly and directly •Consider the audience In logistics setting, there are 2 types of communication. What are they? - Correct AnswerInternal and External Listening and hearing something are the same thing. - Correct AnswerFalse listening Implies understanding and responding to what was heard Which of the following allows for the customer's computers to communicate directly with a supplier's computer 24/7? - Correct AnswerElectronic Data Interchange (EDI) When a customer presents a problem or complaint, the technician should: - Correct AnswerFollow company policy Which type of communication includes contacts with customers, vendor, suppliers, transporters or other ms outside the company? - Correct AnswerExternal Looking at key headings and highlighted materials is an example of which type of reading guidelines? - Correct AnswerPreviewing the documentation What is the best way to communicate between shifts? - Correct AnswerFace to Face communication Identifying your purpose is a guideline for written communication that: - Correct AnswerDefines the reason for the communication Allowing the speaker to complete their thought is an example of which type of listening? - Correct AnswerNot interrupting Automation of data capture is achieved by 4 methods in logistics facilities. Which method uses an encoded number that is preprogrammed a d cannot be changed without reprogramming the card it inhabits? - Correct AnswerMagnetic Stripe The workers in a warehouse that have broad access to computer programs, including internet access, are usually inventory control, warehouse dock workers and clerks, forklift drivers and warehouse supervisors - Correct AnswerFalse forklift drivers do not have broad access Of the 4 ways to automatically capture logistics data, which methods uses infrared or laser scanners to read universal Product Code labels? - Correct AnswerBar Code Real-Time in-transit tracking of product is best conducted by using: - Correct AnswerRFID tags The conversion of hand-written labels to bar code information is best performed by - Correct AnswerOCR programs WWW is also known as: - Correct AnswerThe internet Which computer software is used to track vehicle loading and order batching? - Correct AnswerTransportation Management System Microsoft Access is a - Correct AnswerData base What has a domain and user name included? - Correct AnswerEmail Which computer system allows a user to enter information about the quantity, location, status and other relevant information for use in storage and product movement in a distribution center or staging facility? - Correct AnswerWarehouse Management System Spreadsheets may be printed out and used by logistics workers to study inventory status or indicate possible transportation modes - Correct AnswerTrue if someone is NOT working as an effective team member, they might be: - Correct AnswerPursuing individual goals and recognition What does SMART stand for? - Correct AnswerSpecific, Measurable, Attainable, Relevant, Time-Based Companies use teams to solve specific problems. They may use a seven step process to reach a solution. Which involves examining the strengths and weaknesses of each possible solution using specific criteria or standards? - Correct AnswerChoose the best solution Which part of SMART deals with goals that align with the company's goal? - Correct AnswerRelevant What is the first problem solving step? - Correct AnswerDefine the problem Which type of team can be self-managed? - Correct AnswerProject Team, Cross Functional Team, and Work Team Which of the following teams can be described as designing a process that is capable of meeting quality standards? - Correct AnswerQuality Planning Which term is best described as the process used to ensure a product that meets or exceeds customer expectations is delivered without error? - Correct AnswerDamage free In logistics, the term "demand" is the process of sourcing and building product inventory to establish targets based on customer needs - Correct AnswerFalse, Supply does Companies use color coding to indicate safety factors in the shop floor. Which color indicates a warning condition? - Correct AnswerOrange Cross-docking - Correct AnswerThe process of moving items from incoming trailers to outgoing trailers with little or no storage time in between Distribution Centers - Correct AnswerA warehouse with finished Goods and/or service items supply chain - Correct AnswerThe global network used to deliver product and services from raw materials to end customers through an engineered flow of information, physical distribution, and cash C-TPAT - Correct Answer(Customs-Trade Partnership Against Terrorism) Voluntary program developed by U.S Customs and Border Protection for companies importing goods into the U.S. FAST - Correct Answer(Free and Secure Trade) Trade initiative between the US and Mexico that guarantees safety and security while boosting profit for both countries. What are the 2 most basic warehouse design? - Correct AnswerLinear and U-Shaped CSI - Correct Answer(Container Security Initiative) IS government program where containers are scanned and deemed safe before departing the country of origin FAA - Correct Answer(Federal Aviation Administration) responsible for developing and enforcing air transportation rules and strives to improve the safety and efficiency of aviation House keeping color code: Red - Correct AnswerDanger, stop, or emergency House keeping color code: Orange - Correct AnswerWarning House keeping color code: Yellow - Correct AnswerCaution House keeping color code: Blue - Correct AnswerInformation or caution House keeping color code: White - Correct AnswerStorage House keeping color code: Green - Correct AnswerSafety House keeping color code: Magenta or black on yellow - Correct AnswerRadiation caution Flammable Material for a Class A fire - Correct AnswerWood, paper, clothes, plastic Flammable Material for a Class B fire - Correct AnswerGrease, oil, chemical Flammable Material for a Class C fire - Correct AnswerElectrical Flammable Material for a Class D fire - Correct AnswerCombustible, metals Flammable Material for a Class K fire - Correct AnswerCooking SOP - Correct AnswerStandard Operating Procedure What is Lean? - Correct AnswerPractice that seeks to eliminate waste What is Six Sigma? - Correct Answera methodology aimed at reducing the number of defects and improve and maintain quality TQM - Correct Answer(Total Quality Management) system that involves everyone in an organization in a continual effort to improve quality and achieve customer satisfaction. CRM - Correct Answer(Customer Relations Management) a marketing philosophy based on putting the customer first RFID - Correct Answer(Radio Frequency Identification) a system using electronic tags to store data about items [Show More]

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