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Analisis_diagramacion_de_procesos_actividad_tiempo_min.docx.pdf

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Análisis y Diagramación de procesos En un hospital de la seguridad social, cuando llega un paciente para una consulta, entre las 11:00 y las 13:00 horas, se dan las actividades descritas en el cua... dro siguiente, señalándose al lado, los tiempos de realización. ACTIVIDAD TIEMPO (min) Asegurado llega y espera 10 Asegurado presenta credencial 1 Empleado de admisión solicita cita a Consulta Externa (por teléfono) 2 Empleado de Consulta Externa programa cita e informa 5 Empleado de admisión solicita a Dpto. Historia Clínica (HC), las búsqueda de la HC del asegurado 1 Empleado informa a paciente fecha, hora y consultorio 1 Empleado de HC, busca HC del 3 asegurado Se entrega la HC al médico, recorriendo una distancia de 50 metros 10 Paciente acude a cita (recorre desde el ingreso 70 m) 10 Médico atiende a paciente 15 El paciente acude a Farmacia Tiempo de recorrido a Farmacia:5 Espera 10 En farmacia se le expende los medicamentos 1 a) Use el formato tipo “mapa de proceso” para diagramar este caso en su situación actual (“As is”). b) Emplee el símbolo correspondiente y colóquelo encima de cada actividad del mapa de procesos. 1 This study source was downloaded by 100000822447745 from CourseHero.com on 07-17-2022 14:52:39 GMT -05:00 https://www.coursehero.com/file/104104592/pdf-1-analisis-y-diagramacion-de-procesos-actividad-tiempo-mindocx/MAPA DE PROCESOS “AS IS” 2 c) Identifique las actividades que generan valor agregado y aquellas que no agregan valor al proceso. This study source was downloaded by 100000822447745 from CourseHero.com on 07-17-2022 14:52:39 GMT -05:00 https://www.coursehero.com/file/104104592/pdf-1-analisis-y-diagramacion-de-procesos-actividad-tiempo-mindocx/d) Prepare un análisis cuantitativo del grado de desperdicio en el proceso. ANALISIS DE DESPERDICIO 3 This study source was downloaded by 100000822447745 from CourseHero.com on 07-17-2022 14:52:39 GMT -05:00 https://www.coursehero.com/file/104104592/pdf-1-analisis-y-diagramacion-de-procesos-actividad-tiempo-mindocx/e) Plantee una mejora importante y diagrame la nueva situación (“To be”). Se propone las siguientes mejoras:  Tecnología.-Fusionar la función empleado de admisión-empleado de consulta externa, implementando una aplicación que lance directamente la orden de HC de manera automática según la cita, digitalizar las historias mediante una tercerización de la custodia y respaldo de BD, implementar un gestionador de Ticket que recuerda la hora de las citas (Similar a los bancos). 4 [Show More]

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