NR 222 FINAL EXAM What is CMS and what do they do? - Centers for Medicare/Medicare and CHIP. Branch of US dept of health and human services. Federal agency which administers Medicare, Medicaid and CHI... P; and provides info to health professions, regional governments and consumers. What is WHO and what do they do? - World Health Organization- responsible for providing leaderships on global health matters, shaping health research agenda, setting norms and standards, evidenced based policy options, providing tech support to countries, monitoring and assessing health trends How do official agencies impact nursing and healthcare? - They provide information and promote changes that will improve healthcare. Provide federal funds to help promote health changes. Communication process - Process by which information is exchanged between individuals through a common system of symbols, signs and behaviors Feedback - Monitoring systems through which a person/group controls the internal/external responses to behavior and accommodates the responses appropriately. Metacommunication - Phenomenon that refers to a message about a message (reading between the lines) Nonverbal communication - type of communication that is not verbal Rapport - harmony and an affinity between people in a relationship Self-disclosure - sharing aspects of the self [Show More]
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